Aurora Support Portal
Matt Vawser
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Activity overview
Latest activity by Matt Vawser-
Matt Vawser created an article,
Aurora Front and Rear Service Aluminum LED Displays
Aurora Premium Front and Rear Service Aluminum LED Displays
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Matt Vawser created an article,
Aurora Transparent LED Product
Aurora LTD1000 Transparent LED Display
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Matt Vawser created an article,
Aurora Wall Mount System V1.2 Indoor LED Videowall
Aurora V1.2 Wall Mounting System LED Videowall
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Matt Vawser created an article,
Aurora LDC500 Gen 3
Aurora LDC500 Gen 3 LED
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Matt Vawser created an article,
We have replaced a faulty module but now the image on this module appears to be upside down
Some of the older premium indoor range of modules are designated as either “LEFT” or “RIGHT” and as such require that you check the spare module to be installed to ensure that it is the correct sid...
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Matt Vawser created an article,
How do I know if the screen is receiving data or not?
To ascertain if screen cabinets are receiving data, check the green indicator light at the rear of the cabinet – • Slow blinking indicates power but no data signal• Rapid blinking indicates data an...
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Matt Vawser created an article,
I cannot get the screen to power on
Check the circuit breakers and main breaker to ensure the venues power is in fact on and then check the rear of the cabinets to see if there are indicators lights on . Indicator lights on means the...
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Matt Vawser created an article,
The screen keeps dropping in and out, after turning it off and on at the power source, it comes back
This will indicate dirt or residue in the seated location of the Data Connector (lead in connector).Typically over time and particularly in hospitality or entertainment venues environmental factors...
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Matt Vawser created an article,
When we look over the front of the screen it is not uniform
When installing display you should stop and evaluate after each row to ensure alignment, there is lots of adjustment to be made by adjusting the 4 affixing bolts to each cabinet AND checking the in...
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Matt Vawser created an article,
I can see bright green, red or pink pixels that should not be there
This indicates a physical issue with module, try replacing or re seating the internal data strap from that module that runs to the receiver card in that cabinet (check both ends) and if that fails ...